Privacy Policy

Update on:  March 2021


Kimly Limited (KIMLY) collects personal data through its websites (including its online platform and other entities) websites, as well pursuant to and/or in connection with any other promotion and contests conducted by it and/or any of KIMLY business partners, including but not limited to participating outlets activities.


By accessing the website and/or participating in any contest and/ or activities, you hereby agree that your PERSONAL DATA will be collected, used and disclosed by KIMLY in accordance with the privacy and cookies policy.

We may also require you to accept this policy when you contact, interact or deal with us in any form of communication.

The Privacy and cookies policy may be changed from time to time without prior notice. Such changes shall be effective immediately. Users of the website and participants of any contents or activities are advise to regularly read the privacy and cookie policy for possible changes.

Personal Data

Personal Data Protection Policy “Personal Data” refer to data about an individual, whether true or not, provide by the individual who can be identified (1) from that data, or (2) from that data and other information to which have or are likely to have access, which may include but not limited to the following:

  • Personal information that links to an individual. (E.g. Name, Gender, Date of Birth, Personal ID number, Photographs, videos)
  • Contact information. (E.g. Address, Phone number, Email Address)
  • Payment information. (E.g. Credit or debit card information, including name of cardholder, card number, billing address and expiry date) and;
  • Technical information (E.g. IP address)

Collection of Personal Data

KIMLY collects Personal data relevant to our relationship with you. KIMLY may collect your personal data directly or indirectly through various channels, including when;

  • You use our service or enter into transaction with us (or express interest in doing so)
  • You apply to be a member of any of our brand loyalty programs.
  • You respond and/or participate in any our promotions or activities.
  • You subscribe to our mailing list.
  • You visit our website.
  • You register an account with us through our website or application
  • Your transact with us, contact us, or request that we contact you through various communication channel (E.g through any social media platform, messenger platform, face-to-face meeting, video calls, phone calls, emails, fax and letters;
  • Your image are captured via photographs or videos taken by us or our representatives when you are within our premises or attend event organised by us.
  • You participate in events and programs, competitions, contests or games organised by us.
  • We seek information about you and receive your personal data in connection with your relationship with us (E.g if you are a customer, investor or shareholder) or
  • You submit your personal data to us for any reason.

Depending on your relationship with us, we may also collect your personal data from third parties.

Our website may also contain or involve certain technologies that automate the collection of data (including personal data). These technologies includes cookies, web beacons and web analytics. If you do not wish to have your data collected through such technologies you may disable the operation of these technologies on your device (where possible)or you may refrain from using our website and applications.

In certain circumstances, you may also provide personal data or an individual other than yourself (including your family members). If you do so, you are responsible for informing him/her of the purpose which we require his /her personal data and warrant that you validly acting on behalf of him/her to consent to our collection, use and disclosure of his/her personal data.

You must ensure that all personal data that provide is true, accurate and complete and promptly update and inform us of any changes to the personal data.

If you are a child, minor or not of legal age, please inform and seek the consent of your parent or guardian, before provide your personal data to us.  If you are a parent or guardian and you have reason to believe your child or ward has provided us with their personal data without your consent, please contact us to request for erasure of their personal data.

Purpose and use of Personal Data

Personal data collected by KIMLY from you may be used by us and/ or may be shared with any of KIMLY related corporation, agents, service providers and business partners for the following purposes:

  • Processing your transactions with us, or to provide products and services to you.
  • Managing your relations with us.
  • Facilitating your use of our platforms and/or services.
  • Assisting you with your request, enquiry and/or feedback.
  • Administrative purposes (E.g. accounting, business research, planning, statistical analysis and staff training).
  • To inform you of events, promotion, activities and marketing communications relating to KIMLY and/ or related entities products.
  • To inform you of events, promotion, activities and marketing information by any of the business partners.
  • Sending you news (including events and product launches) and promotions from KIMLY and/ or related entities, and also any marketing information from KIMLY and/ or related entities products.
  • Security and safety purposes (E.g. protecting our platforms form unauthorised access or usage and to monitor for security threats and your image may be captured by the security cameras.
  • To conduct research user profile and statistical analysis purposes.
  • Compliance with laws and regulations, internal policies and procedures.
  • Enforcing any legal obligation owed to us, or responding to complaints, litigation or investigations concerning us.
  • Any other reasonable purpose related to the aforesaid

Communication might be sent directly by any of the business partners, and we shall disclose the relevant contact information to them for the purpose.

The Name and contact details of KIMLY Data privacy officer are as follows:

Name: Patrick Ng

Contact details:

Address: 13 woodlands Link, Singapore 738725

Transfer, Storage and Process of Personal Data

 The transfer, storage, and processing of data collected through the website and/ or other activities is secured by means of current, usual technical measures.

KIMLY may transfer your personal data to any of our entities and/or to third parties to fulfil any of the services requested by you, which parties will process your Personal Data according to instruction of KIMLY and under the responsibility of KIMLY.

Personal Data provided by you will be retained as long as the purpose for which the data was collected continues. Thereafter we will destroy or delete the information or remove the means by which the data can be associated with you, unless its retention is required to satisfy a legal, regulatory, accounting or other business requirements.

Access, Correction or Removal

You may at any time, request us to take any or all the following actions by writing to us at;

Inform you whether any personal data has been collected from you.

Inform you what personal data (if any) has been collected from you.

Send via email, the Personal Data that has been collected from you (if any) to you at your preferred email address or delete any or all Personal data from you (if any)

You may withdraw your consent for KIMLY to use any or all of the Personal Data that has been collected from you (if any) by writing to us at with the subject “PERSONAL DATA” and we shall, as soon as possible, delete such Personal Data as advised by you.

We may be permitted under applicable laws to refuse your request to exercise your request, for example, we may refuse;

A request for erasure where the personal data is required fir in connection with claim; or

An objection request and continue processing your personal data based on compelling legitimate ground for the processing


The website may include links to third party websites. The terms of this Privacy Policy shall not be applicable to such websites, and KIMLY is not responsible for the privacy practices of these third parties. You are advised to read the privacy policy in these websites before disclosing your Personal Data.


This Personal Data Protection Policy and your use of this website shall be governed by and construed in all respects in accordance with the laws of the Republic of Singapore. You shall submit to the non-exclusive jurisdiction of the Singapore courts.